Vehicle user :
Only the person(s) written in the contract and delivery form can use the vehicle you rent.
No insurance coverage is valid for any damage that may occur in the event that third parties not specified in the said documents use the vehicle.
You can contact our branches to add vehicle users.
A maximum of 2 additional drivers can be defined for a vehicle. The age and license year conditions applicable to vehicle groups also apply to additional drivers.
Fuel :
You must deliver the vehicle at the fuel level you received.
If you return it with missing fuel, the fuel cost and service fee will be charged.
No refund will be made in case of excess fuel.
Return to Different Branch:
It is possible to return your vehicle to a branch different from the one you rented. In this case, a one-way fee is charged.
Departure Abroad:
The insurance of our vehicles is not valid abroad. You can contact our branches to obtain the necessary permits and guarantees.
Rental Period :
Our vehicles are charged at least 24 hours a day and 30 days a month.
Extension of time :
If you request to use the vehicle for a longer period than the date specified in the contract, you must contact our branches to extend the rental period.
If the vehicle is brought late without extending the time, the delay fees are collected with an increase of 100%.
Time Shortening :
If you request to return the vehicle earlier than the date specified in the contract, you should contact our branches and shorten the rental period.
Deductions are made in accordance with the reservation cancellation and change rules in shortening the time.
No Show:
Your vehicle is 60 minutes from the delivery time specified in your reservation. It is kept ready at our branches throughout the year.
If the vehicle is not received within the specified time, the vehicle cannot be guaranteed.
In case of possible delay, you can make your payment by contacting our branches in order not to lose your vehicle warranty.
Your reservation in No Show status will be canceled without refund after 4 hours, even if the payment has been made.
Our Insurance and Guarantees:
Our insurance coverages may vary in our prices and campaigns.
Your vehicle is under 100% motor insurance coverage against any damage that may occur.
Additional collaterals that you can obtain in addition to your existing collaterals are summarized below.
Minor damage assurance: It ensures that your one-sided damages up to 1000 TL are repaired with a declaration without an official report/report.
Personal accident insurance: It insures the driver and the people in the vehicle with a limit of 5000 TL.
Increased liability insurance: In case of any damage, it provides an additional protection of 100,000 TL on top of the traffic insurance coverage against third parties.
360° assurance package: It is the widest assurance package that includes all minor damage, personal accident, increased financial liability assurances.
Additional products and services:
The additional products and services we offer for you to use your vehicle more comfortably are summarized below.
You can get information from our branches for fees and reservations.
Child seat,
Delivery and return to the address,
young driver service
Additional driver service
Important warning !
In order for your insurance to be valid in case of any damage, you must notify the traffic police or the traffic gendarmerie teams and get an accident report and alcohol report without moving your vehicle from the accident site.
In traffic accidents involving more than one vehicle resulting in only material damage, a "material damage accident report" can be drawn up if the persons involved in the accident agree with the way the accident occurred.
If the vehicle is stolen, the police must be contacted and a theft detection report must be obtained. The key of the vehicle must be handed over to us with the report received.
Age and license year conditions:
Minimum age and driver's license year information related to vehicle groups are shown on the vehicle reservation page.
It is the user's responsibility to check that these conditions are met.
Vehicle usage mileage limits:
Daily and monthly rental mileage limits depending on vehicle groups are shown on the vehicle reservation page.
Current mileage excess is charged for usage over the specified kilometers.
Unlimited mileage limit on daily rentals, maximum per deal, monthly
implemented with a kilometer limit
Guarantee Fee:
During the rental, the amount of collateral determined according to the vehicle groups is collected from your credit card, apart from the vehicle rental fee.
If the vehicle is received completely and undamaged, the said guarantee will be blocked on your card within 15 days at the latest.
In order to rent the vehicle, you must be able to present a credit card registered in your name during the rental. It is not possible to use the car rental service with a credit card that is not on behalf of the renter, and the reservation will be cancelled.
Findex:
During the rental, a Findeks query is made about the lessor. Rental service can be offered in line with the limited financial score of the lessor within the framework determined by Findeks. If it is not possible to check the Findeks score or if the score is not sufficient for the rental of the desired vehicle, it is not possible to rent a car.
Cancellation and change of reservation:
Early Booking Campaigns: In early booking campaigns, only the start date and time of the rental can be shortened towards the end of the rental. No refunds can be made.
Prepaid reservations: In your prepaid reservations, in addition to the changes you can make in early reservation campaigns, you can change the vehicle group. Some changes may cause price differences.
Your reservation, to the beginning of the rental;
• If you cancel within 24 hours or less, the fee is non-refundable.
• 25% of the rental fee if you cancel 1-2 days before,
• 50% of the rental fee if you cancel 3-7 days before,
• 75% of the rental fee if you cancel 8-15 days before,
• 90% of the rental fee if you cancel 16-30 days before,
• If you cancel more than 31 days in advance, the full rental fee is refunded.
Post-paid reservations:
There is no cancellation or change fee for post-paid reservations. Some changes may cause price differences.
For the reservations you have made with payment, the rental fee will be refunded to your credit card 1 month after the cancellation date for security reasons.
